Refund policy

Hornet Coffee Company wants you to get what you ordered. If something is wrong, email trevor@hornetcoffeecompany.com with your order number. We will make it right.

Coffee and tea

We roast and pack to order. We cannot accept returns on bags or capsules that were roasted and shipped as requested and then opened. If a shipment arrives damaged, late beyond reason, or incorrect, contact us within 14 days of delivery. We will replace it or refund it.

Apparel and merch

Unworn, unused items in original condition can be returned within 14 days of delivery. Email us first so we can authorize the return. Return shipping is on you unless the item was damaged or we sent the wrong item.

Refunds

Approved refunds go back to the original payment method. Original shipping is refunded only when the error was ours.

Hornet Coffee Company
Trevor Hull
Spring / The Woodlands / Houston, Texas
trevor@hornetcoffeecompany.com
+1 361-522-3293